General
It is our aim to offer our customers the best possible and most secure sports betting platform as possible.
Because of our responsible and fair range of sports bets and services, every player has the possibility to bet within his/her personal financial limits.
Here, the prevention of gambling related problems is our highest priority.
Gambling TherapyFederation eHealthPA Problem Gambling
Sports betting is a famous form of entertainment for a lot of people. But for some, betting can also cause problems. It is our aim to detect the risks and problems as early as possible and to target, intervene and work with the affected persons on a solution for their problems.
Problem Gambling and Counter measures
Sports betting is a way of entertainment for many, what means, they bet responsibly and also do not exceed their financial limits. However there are people, for whom betting is not a way of entertainment, but a problem.
Gambling addiction is a behavioral disorder, which appears, even though in most cases it carries negative side effects. In the most cases this is shown by addiction, debts, personal, social and/or work related problems.
Please keep in mind that such a behavioral disorder can only be diagnosed and treated by a professional, and we only want to provide you with information with which help you can better control yourself. In the following we would like to provide you with a list, which you can evaluate your own gambling behavior:
- Do you usually gamble for several hours a day?
- Do you lose more than you win and does this exceed your financial
limits?
- Does betting stress you out? Do you feel uncalm and get aggressive
when losing?
- Do you lie to yourself or others about your betting behavior?
- Does your behavior result in personal, social or work related problems?
- Do you try to win back your losses?
In case you can answer to more than 1 question with a "Yes", we advise you to consider professional help.
To prevent Problem Gambling by yourself, we would like to provide you with some rules, which you can or should consider when using our platform:
- Betting is not a job; it should be fun and does not serve as your source
of income
- Do not bet in case you are aggressive, impulsive, depressive or under
the influence of alcohol or drugs
- Contact our customer service in case you wish to limit your account
- Contact our customer service to exclude yourself from betting
Customer service
All requests concerning Responsible Gaming are from high priority for our customer service. If you wish, we can also manually set a deposit limit for you or block your account for a certain period of time.
Minors
Protection minors (Persons that have not yet reached the age of 18) is from high importance for us.
A minor is not allowed to register for an account on our platform, or engage in any kind of gambling.
Not only is it our responsibility to prevent minors from registering for an account, but also yours as a parent. In the following we would like to recommend you software that helps you to protect you child when using the internet:
CyberpatrolNetnannyCybersitter
In case you as a player have the suspicion that a minor got access to a betting account or is registered on our platform under false identity, please immediately contact us.
For any further questions regarding "Problem Gambling" or "Responsible Gaming", please contact us on info@wir-wetten.com.
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